Connected Loyalty
    A Product by EP Media

    Smart Retention for Local Businesses

    The Retention &
    Revenue Engine

    The easiest way to keep customers coming back. Automatically text lapsed guests, reward your regulars, and turn word-of-mouth into your best growth channel.

    Sound Familiar?

    Customers disappear after one visit

    No way to re-engage lapsed clients

    Google reviews stuck at 40-50

    Generic POS loyalty nobody uses

    No data on customer retention

    Empty slots during slow hours

    Everything You Need.
    Nothing You Don't.

    One platform replacing 3-4 separate tools your competitors are overpaying for.

    Automated Win-Back Reminders

    Auto-text customers who haven't visited in 30, 60, or 90 days with personalized offers. Bring lapsed guests back on autopilot.

    Mass SMS Campaigns

    Send targeted blasts to specific customer segments by tier, points balance, or activity level. Schedule or send instantly.

    Google Review Booster

    Incentivize customers with bonus points for leaving verified Google reviews. Grow your online reputation automatically.

    VIP Tier System

    Bronze → Silver → Gold → Platinum tiers with automatic point multipliers. Your best customers earn more, spend more.

    Flash Hour Promotions

    Double or triple points during slow hours. Fill empty appointment slots and drive foot traffic when you need it most.

    Referral Engine

    Every customer gets a unique referral code. Both referrer and new customer earn bonus points. Word-of-mouth, powered by loyalty.

    How It Works

    1

    Customers Join

    Quick phone signup via QR code at your front desk

    2

    Earn Points

    Staff awards points after every visit or purchase

    3

    Auto-Engage

    System handles reminders, reviews, and campaigns

    4

    Track ROI

    See exactly how much revenue your program drives

    Replace 4 Tools With One

    What You're Paying Now

    • Loyalty App$99-199/mo
    • Reputation Mgmt (Birdeye/Podium)$200-500/mo
    • SMS Marketing (Klaviyo/Mailchimp)$50-200/mo
    • Customer Analytics$100-300/mo
    Total$449-1,199/mo

    With Connected Loyalty

    All-in-One: Loyalty + Reviews + SMS + Analytics

    • Automated win-back reminders
    • Google review automation
    • Mass SMS campaigns
    • VIP tiers & referrals
    • ROI dashboard & reporting
    • Staff point awarding

    Plans for Every Business

    Contact us for pricing

    Minimum

    Perfect for small businesses

    • Up to 150 loyalty members
    • QR code signup
    • Email-based login
    • Earn & redeem points
    • Advanced analytics
    • Email support
    Popular

    Growth

    For growing businesses

    • Up to 750 loyalty members
    • QR code signup
    • Email-based login
    • Shopify & TikTok integration
    • Advanced analytics
    • Basic AI chatbot (FAQs only)
    • Priority support

    Professional

    For established businesses

    • Everything in lower two tiers, plus:
    • No setup fee
    • Unlimited members (fair use)
    • Full AI chatbot (points, rewards, FAQs)
    • All integrations
    • Custom branding
    • Priority support

    Unlimited subject to fair usage limits

    Ready to Stop Losing Customers?

    Book a 15-minute demo and see exactly how Connected Loyalty can transform your retention and revenue.