Back to Connected Loyalty

    Connected Loyalty

    Terms of Service
    & SMS Consent

    SMS Messaging Consent

    By providing your phone number and enrolling in our loyalty program, you consent to receive transactional text messages from us. These messages include:

    • One-time password (OTP) verification codes for account login and security
    • Reward redemption codes and discount codes when you redeem points
    • Account-related notifications regarding your loyalty balance and rewards

    Message and data rates may apply based on your mobile carrier's plan. Message frequency varies depending on your account activity.

    Opt-Out Instructions

    You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon opting out, you will receive a confirmation message, and no further messages will be sent unless you re-enroll.

    For help or support, reply HELP to any message, or contact us directly through our customer support channels.

    Privacy & Data Protection

    We respect your privacy and will never sell or share your phone number with third parties for marketing purposes. Your phone number is used solely for:

    • Account verification and security (OTP codes)
    • Delivering rewards and discount codes you've earned
    • Essential account notifications related to the loyalty program

    All personal data is stored securely and handled in accordance with applicable data protection regulations.

    Program Terms

    Our loyalty program is designed to reward valued customers. By participating, you agree to:

    • Provide accurate contact information (phone, email, name)
    • Use the program for legitimate purchases and transactions only
    • Not attempt to manipulate or abuse the rewards system
    • Keep your account credentials secure and confidential

    We reserve the right to modify program terms, rewards structure, or discontinue the program with reasonable notice. Points and rewards are non-transferable and have no cash value.

    Contact Us

    If you have questions about these terms or our SMS messaging program, please contact customer support at evanp@epmedia.org or (224) 656-0202.